Page 9 - SAMENA Trends - July-August 2022

INTERVIEW SAMENA TRENDS

For instance, we often see that CSPs are
still using inefficient siloed billing systems.
These separate legacy billing systems
negatively affect customer satisfaction
and loyalty. Our products and expertise
allow us to help CSPs adopt a unified billing
platform for structured and flexible revenue
management and ensure a convergent
user experience across applications. As a
result, the company gets the opportunity to
capitalize on emerging services effectively,
and customer loyalty increases.

Q. How do you adapt your portfolio to
these trends? What are your new offerings
for the industry?
A. Our portfolio has always been designed
to enable the CSPs’ digital journey through
systems consolidation and aimed to
monetize multidimensional convergence,
harmonize revenue streams, and establish
strong partnerships with content and
application service providers. Currently,
our most popular products encompass
BSS and Network Monetization solutions.

Our portfolio has al- services and look into developing solutions appealing to other companies valuing
employee comfort and job satisfaction,
beyond BSS systems. We started by
ways been designed to responding to the ever-growing demand so we decided to bring it to the market.
enable the CSPs’ dig- in flexibility and transformation among It is designed with an employee-centric
wider IT companies and introduced the
approach and has the potential to become
ital journey through Microservices Framework solution that a pillar of the adaptive corporate culture,
systems consolidation empowered telcos to develop, launch, and driving engagement and contribution to
control fast innovations based on flexible
business growth.
and aimed to monetize microservices architecture.
multi-dimensional con- Later, to support in-depth cultural We support end-to-end

vergence, harmonize transformation, where digital and IT are digital transformation
revenue streams, and taking a stronger role in any organization, by closely partnering
we decided to share our own experience
establish strong part- in this space to a broader audience. Our with customers to solve
nerships with content team introduced Neon Intranet Platform, their specific needs.
a unified digital platform to enhance
and application service digital employee experience. The timing of Our solutions and
providers. the launch is especially opportune if you approaches are tailor-
consider all the challenges the companies
face amidst hybrid or remote work
They primarily help operators manage management today. made to address the
revenue streams coming from the growing requirements and goals
complexity of telecom systems and provide Q. How is Nexign's Neon Intranet Platform
them with solutions tailored for various different from your competitors’? of our clients, ranging
transformation paths. Furthermore, all of A. Initially, we developed Neon Intranet from a quick launch of
them contribute to increasing revenues and Platform for ourselves. It was an internal
creating a sound digital ecosystem. corporate portal for Nexign employees a mobile business to
created to replace a large number of large-scale business
Some time ago, we also decided to fragmented systems. At some point,
move towards a more diversified suite of we realized that the platform might be transformation.

9 JULY-AUGUST 2022