Page 62 - SAMENA Trends - July-September 2024

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

CST Publishes the Roads Index Report 2024 on Telecom Service Quality in

Saudi Arabia's Roads

The Communications, Space and Technology
Commission (CST), in collaboration with the
Ministry of Transport and Logistic Services
(MOT), has published the Roads Index Report
2024, which provides indicators for telecom
services performance on both major and
secondary roads in Saudi Arabia, with the aim
to boost competitiveness in providing the best
services to users and enable stakeholders to
view the performance of telecom networks
across Saudi Arabia. The updated Roads Index
Report now includes indicators on telecom
services and internet coverage, as well as
rates for successful calls and acceptable
internet speeds. It also provides a quality index
for video streaming platforms on primary
roads designated as '11' and secondary roads
marked as '222'. The report revealed that
telecom service coverage on Saudi Arabia’s
primary roads has reached 99%, with the
same coverage level on secondary roads. This
extensive coverage is due to the efforts of the
telecommunications providers such as Saudi
Telecom Company (STC), Mobily, and Zain
each of which equally holds the top spot with
a 99% coverage rate. The report revealed that
broadband internet coverage on primary roads
in Saudi Arabia has reached 99%, with the
same level of coverage on secondary roads.
STC topped the list of telecom providers with
a 98% coverage rate, while Mobily was second
at 94%, and Zain third at 82% for primary
roads. On secondary roads, STC again led
with 98% coverage, Mobily followed with 97%,
and Zain ranked third with 82%. The report
announced STC as the top telecom provider
in call success rate index, with a 96% success
rate, followed by Mobily with 95%, and Zain
in third place with 90% on primary roads. For
secondary roads, both STC and Mobily shared
the top spot with a 95% call success rate each,
while Zain ranked second with an 88% success
rate. The report also revealed that STC has
won the top place in acceptable internet speed
samples on primary roads, with 89%, followed
by Mobily at 68% and Zain at 40%. While on
secondary roads, Mobily became first with
74%, followed by STC with 73%, and Zain in
third place with 39%. The report also included
a quality index for video streaming platforms
on primary roads, with STC topping the list of
providers at 76%. On secondary roads, both
STC and Mobily were tied for first place with
a score of 77%.

62 JULY-SEPTEMBER 2024