Page 41 - SAMENA Trends - August-September 2025

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Tech Mahindra Earns Frost & Sullivan's 2025 Award for BPM

Frost & Sullivan is pleased to announce that Tech Mahindra, a
leading global provider of technology consulting and digital solu-
tions to enterprises across industries has been conferred the
2025 Asia-Pacific Technology Innovation Leadership Recognition
in the business process management (BPM) industry for its out-
standing achievements in digital transformation, intelligent auto-
mation, and AI-driven service delivery. This recognition highlights
Tech Mahindra's ability to deliver measurable outcomes and drive
future-ready operations, strengthening its market position across
multiple industries. Tech Mahindra demonstrates how its inno-
vation-led strategy aligns with client needs and is executed with
precision, scalability, and speed. "Tech Mahindra continues to lead
the BPM industry by building an expansive digital transformation
solutions portfolio rooted in analytics, automation, and GenAI. Its
Navixus™ business unit exemplifies strategic depth—unifying con-
sulting, CX, intelligent operations, and industry-specific solutions
under one framework that delivers business impact," said Sherrel
Sonia Roche, associate director for customer experience research
at Frost & Sullivan. Guided by a long-term growth strategy focused guage foundational model—and Garuda, developed in partnership
on digital innovation, customer-centricity, and co-innovation, Tech with Indosat Ooredoo Hutchison, showcase Tech Mahindra's lead-
Mahindra has built a competitive edge through sustained invest- ership in building culturally contextual, conversational AI solutions.
ments in intellectual property development, strategic acquisitions, Birendra Sen, President, Business Process Services, Tech Mahin-
and R&D. Its AAC (Analytics, Automation, and Consulting) delivery dra, said, "At Tech Mahindra BPS, our focus is on driving strategic
model, powered by a 50,000+ strong multilingual human-digital and operational efficiency for our customers by leveraging GenAI
workforce across 30 countries, empowers enterprises to trans- and other new-age technology-based solutions. Navixus™ serves
form operations and adapt quickly to market demands. Innovation as the transformation engine of our Business Process Services,
is central to Tech Mahindra's approach. With more than 30 pre-built helping eliminate workflow bottlenecks, reduce costs, and enable
GenAI solutions and a robust 'AI Delivered Right' strategy, the com- faster, data-driven decision-making. This award is a testament to
pany is disrupting the BPM landscape by simplifying next-gen tech- all the methodical and productive steps taken by us to achieve the
nology adoption. Its Project Indus—the first indigenous Hindi-lan- aforementioned."

ZTE and GO Telecom Achieve Saudi Arabia's First

Long-Distance 5G-A mmWave Trial with 6 km
Coverage

ZTE Corporation a global leading provider of integrated information automation, healthcare, transportation and logistics, smart
and communication technology solutions, and GO Telecom of agriculture, and critical infrastructure. This support enables real-
Saudi Arabia, have achieved a significant milestone through time data processing, AI-powered automation, and seamless cloud
successful extensive outdoor trials of 5G-A millimeter-wave integration. Additionally, the high-bandwidth capabilities of 5G-A
(mmWave) technology in the 26 GHz frequency band over a long mmWave make it an excellent choice for enterprise-grade Fixed
distance. This pioneering initiative represents Saudi Arabia's first Wireless Access (FWA). 5G-A mmWave offers fiber-like speeds in
long-distance 5G-A mmWave trial, marking the beginning of a new areas where fiber deployment is challenging. By leveraging these
era in high-capacity last-mile access communication. GO Telecom advantages, GO Telecom is well on its way to positioning itself
achieved remarkable results using a single user equipment powered as a leader in delivering next-generation digital transformation
by ZTE's latest mmWave network infrastructure equipment. The 6 solutions for enterprises across Saudi Arabia. Sun Xuezhi, CEO of
km coverage range with 200 MHz bandwidth enabled connected ZTE Saudi Arabia, stated: "This successful trial with GO Telecom
devices to maintain nearly 1 Gbps downlink speeds in field demonstrates our shared commitment to advancing Saudi Arabia's
testing, laying a solid foundation for Vision 2030. 5G-A mmWave digital transformation under Vision 2030. Together, we're unlocking
can provide ultra-high-speed, low-latency, and high-capacity new possibilities for enterprise connectivity across the Kingdom."
connectivity tailored for industries with demanding communication This achievement marks a significant milestone in the ZTE and GO
needs. This significantly boosts GO Telecom's enterprise business Telecom partnership, showcasing their joint leadership in delivering
growth. Deploying enterprise private 5G-A networks, GO Telecom cutting-edge 5G-A solutions that drive digital transformation in
can support various sectors, such as smart stadiums, industrial Saudi Arabia and beyond.
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