Page 7 - SAMENA Trends - November 2020
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FEATURED   SAMENA TRENDS

        Today  Etisalat’s  mobile  network  is   Therefore, the journey this year for Etisalat   During the pandemic,
        recognised  by  Ookla  as  the  fastest  in   has  been  transformational,  internally  and
        the  world  showcasing  high  speeds  all   externally.  ‘Living  Digital’  is  the  focus   • More than  10 million
        throughout  this  year.    UAE  network   and  way  ahead,  within  Etisalat  digital   Etisalat  mobile  sub-
        ranked  with  the  fastest  mobile  download   transformation was always on the agenda
        speed  worldwide  in  January,  March  and   making  the  shift  to  operating  to  an  ‘only   scribers  enjoyed  free
        July  2020.  Etisalat  is  also  the  winner  of   digital platform’ easier. Today as we all face   browsing  to  over  800
        Ookla’s Speedtest Awards for fastest fixed   an unfortunate crisis, Etisalat has showed
        broadband network in Q3-Q4 2019 and was   resilience and remained committed towards   websites  related  to
        recognised in the same year as the leading   the  communities  it  serves,  minimising   education,  health  and
        operator for fastest mobile and broadband   business  impact on our operations,  our
        network. With a download speed of 115.89   customers and subscribers. This was done   safety  in  addition  to
        mbps and an overall ranking in the ‘Speed   by speeding up on the implementation of   free mobile data being
        Score’ at 98.78, Etisalat is the only operator   all  digital  channels,  delivering  in  the  new
        globally  to  rank  higher  than  90  as  per   environment  and  addressing  challenges   made available to over
        Ookla  Speedtest  data.  The  achievement   faced by consumers and businesses.  12,000 students
        is  significant  in  current  times  when  the
        pandemic caused global crisis highlighting   Despite   the   unprecedented   market   • Overall  growth  in
        the importance of a robust and up-to-date   challenges facing the industry locally and   video  conferencing
        network.                             globally we  ensured business continuity
                                             and  readiness.  Thanks  to  the  UAE  vision   and VoIP on both fixed
           Etisalat ranked as  the           and  Etisalat’s  strategy,  we  are  geared  to   and mobile network

           fastest  mobile  network          support  and  serve  the  entire  community   during  the  peak  of the
                                             making it possible for businesses to work
           in the world                      remotely, millions of students to enjoy   pandemic of more than
                                             distance  learning  and  all  citizens  have
        Q. How would you explain Etisalat’s journey   access  to  vital  services.  Our  network   250 percent.
        in 2020 so far especially that  we are all   joined one of the most robust and digitally   • Traffic   increase   in
        living  in very different  times and  facing   equipped   showcasing   infrastructure
        unique situations at work and home?  preparedness and  ability  to  adapt  and   streaming services and
                                             implement  during  today’s  extraordinary   video by more than 50
        A.  Etisalat  Group’s  long  term  projections   times.
        have  always  set  goals  to  transition  from                               percent while in gaming
        a  traditional telecoms  operator into an   With  overall  data  traffic  on  the  telco   it grew more than  200
        integrated  ICT  solutions  provider.  The   network  surging  exponentially,  Etisalat’s
        pandemic pressed the fast forward button,   resilient  advanced  network  remained   percent
        however,  accelerating  a  technology  shift   dependable  and  secure  to  proactively
        already taking place.                assess and manage anticipated increases   in bandwidth demand. During the peak of
                                                                                 the pandemic there was an overall growth
                                                                                 in  video  conferencing  and  VoIP  on  both
                                                                                 fixed and mobile network of more than 250
                                                                                 percent. The traffic increase in streaming
                                                                                 services and video by more than 50 percent
                                                                                 while in social media and gaming it grew
                                                                                 more than 80 and 200 percent respectively.
                                                                                 We  offered  all  the  connectivity  tools  and
                                                                                 services  people  needed  to  continue  to
                                                                                 communicate  and conduct  business,
                                                                                 including the fastest network in the world
                                                                                 and  5G  connectivity.  Our  teams  worked
                                                                                 on  making  sure  support  was  provided  to
                                                                                 all  our  customers,  including  government
                                                                                 departments, large enterprises, SMBs and
                                                                                 our subscribers across the country.

                                                                                 Etisalat’s  advanced  network  and  its
                                                                                 ability  to  adapt  and implement  plays  an
                                                                                 instrumental role during the pandemic. In

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