Page 69 - SAMENA Trends - October 2021

ARTICLE SAMENA TRENDS

Verizon 2.0 strategy is to upskill its current An essential first step to do so, however, The digital future of the
workforce, while providing access to a is to assess the digital skills needed and
learning environment that enables them to ensure there’s organizational alignment in MENA region looks bright.
keep up with the changes in technology. creating a reskilling program. From there, By keeping talent at the
it’s imperative to create an environment
Leveraging Pluralsight, Verizon has been that celebrates learning and development forefront of its objectives
able to define and build over 130 roles for its so that workers feel empowered by and prioritizing the
future and map the skills required for each reskilling initiatives. Finally, there must be development of digital
role. Employees have taken thousands of clear goals and metrics to measure the
assessments to date, enabling leaders to outcomes and successes of the program. skills, the MENA region will
quickly benchmark skills, identify gaps and be well positioned to reap
develop their digital workforce. This strategy would be common to
most telecom operators in the region, as the benefits of connectivity
Using analytics, leaders at Verizon have most share the same business models and enterprise software,
also been able to see continuous skill gains in the delivery of integrated digital
among its workforce and move people into communication services. The difference cementing its leading
critical roles based on these outcomes. in the types and number of roles that a position in the global
Overall, by leveraging, Pluralsight, Verizon, given operator may define for its future economy.
has been able to: workforce, ultimately, will be a function of
• Upskill across the entire organization ambitions, national ICT visions, economic
• Build out roles of the future diversification goals and market dynamics. skills to advance the digital economy is
• Deliver product releases more quickly imperative.
A Connected Future Powered by Enterprise
By prioritizing technology skill Software The digital future of the MENA region
development in this manner, telecom Digitization remains one of the key enablers looks bright. By keeping talent at the
operators in the MENA region can also of economic diversification and a capable forefront of its objectives and prioritizing
prepare their organizations for the evolving digital workforce, will be critical to attaining the development of digital skills, the MENA
digital technology landscape, readying these economic goals. Particularly within region will be well positioned to reap the
their workforce with the skills of tomorrow the telecom industry, where connectivity benefits of connectivity and enterprise
and help their businesses achieve better empowers technological progress, a robust software, cementing its leading position in
outcomes. employee pipeline with the necessary the global economy.

Vista is a leading global investment firm with more than $81 billion in assets under management as of June 30, 2021. We believe the
transformative power of technology is the key to an even better future – a healthier planet, a smarter economy, a diverse and inclusive
community and a broader path to prosperity. We view education and digital skills as critical to realizing this vision.

*Note: Pluralsight is a Vista Equity Partners portfolio company.

69 OCTOBER 2021