Page 16 - SAMENA Trends - April-May 2021
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        solutions,  all  designed  to strengthen  the   Etisalat cloud express   environment.
        various aspects of any business.     This is  a  secure private  connection
                                             between the customer’s corporate network   With the  pandemic  the  experience  was
        Telemedicine platform                and their public clouds, in partnership with   shifted to a virtual digital online platform.
        The introduction of the cloud-based   Amazon Web Services and Microsoft Azure   The Etisalat Digital Open Innovation Centre
        ‘Telemedicine Platform’ provides solutions   giving  customers variety of connectivity   received 180 visits  in 2020, of which  77
        by  integrating essential  functions  within   options  to build  a  high-speed  hybrid   percent were virtual tours, and 27 percent
        a  patient-doctor journey, such  as  secure   network for businesses.    were returning  customers. Since opening
        video,  audio,  and chat over internet                                   in 2018, Etisalat has received a total of 812
        protocol to  support  the entire workflow   Digital Open Innovation centre   customers of which 63 percent of visitors
        from patient registration,  appointment   In 2020, the Etisalat Digital Open Innovation   were C-level executives during 2020.
        booking,  payment collection  and remote   Centre  was  one  of  the  first  locations  in
        medical consultation.  American  Hospital,   which customers  could  experience  5G   UAE trade connect (UTC)
        one of the leading hospitals in the region   through  holographic communications,   The  trade  finance  platform  addresses
        was the first to utilise the platform hosting   and  the  Etisalat  Video  Cloud  Platform   the  risk  of  double  financing  and  fraud
        more than  2,000  teleconsultations with   was  displayed  for  the  first  time.  During   across the UAE. The joint venture currently
        more than 100 doctors activated to date.   the Etisalat  Innovation Month several   includes  seven local banks, including
                                             universities and organisations were invited   Commercial Bank International  (CBI),
        Malaffi Software-Defined networking in a   to explore innovation in today’s business   Commercial Bank of Dubai (CBD), Emirates
        Wide Area Network (SDWAN)                                                NBD, First Abu Dhabi Bank (FAB), Mashreq
        Malaffi  is  the  region’s  first  health   Etisalat Digital  Open  Inno-  Bank, National Bank of Fujairah (NBF), and
        information exchange platform that safely   vation Centre received 180   RAKBANK to develop  a new  blockchain
        and securely connect all public and private                              based trade finance solution.
        healthcare providers across Abu Dhabi.   visits in 2020, 77% were vir-
        Etisalat has taken up the ambitious task of   tual tours, and 27 %  were   Amazon Web Wervices  (AWS) direct
        connecting 2,000 clinics in Abu Dhabi on a                               connect partnership
        single SD-WAN fabric.                   returning customers.             Businesses in  the UAE  can now  transfer















































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