Page 17 - SAMENA Trends - August 2020
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REGIONAL & MEMBERS UPDATES  SAMENA TRENDS

        Etisalat Ready to Serve the "New Normal" Accelerating Digital Trans-

        formation and Adoption


        Etisalat is ready to serve the ‘New Normal’ pushing the fast forward   event brought together all relevant strategic stake holders from the
        button on digital  transformation by  focusing  on partnerships,   telecom and technology industry including senior executives from
        collaborations, and investments with digital adoption being key for   TRA, Ministry of Interior, Smart Dubai, Department of Economic
        new digital services, said Dr. Ahmed Bin Ali, Senior Vice President,   Development (DED), Dubai Future Foundation, Khalifa University,
        Corporate  Communications,  Etisalat  Group.  Bin  Ali  participated   University  of  Dubai,  Federal  Competitiveness  and  Statistics
        on  behalf  of  Khalifa  Al  Shamsi,  Chief  Strategy  and  Corporate   Authority, Microsoft and Noon. He highlighted the readiness and
        Governance,  Etisalat  Group  at  the  ‘The  Telecommunications   resilience of Etisalat during the pandemic, the main focus was to
        Sector and its impact on Future Foresight Post COVID 19’, a virtual   support the entire community including business and individuals
        future  foresight  forum  organised  by  UAE’s  Telecom  Regulatory   ensuring its network and services enable business and learning
        Authority  (TRA)  and  UAE  International  Investors  Council.  The   continuity.  During  the  period  May-Feb  2020,  Etisalat’s  network
                                                               witnessed  an  increase  in  traffic  of  more  than  300  percent  in
                                                               communication and collaboration solutions where as in Internet
                                                               gaming it touched 500 percent. With work and study from home
                                                               becoming  a  norm  there  was  a  surge  in  traffic  of  more  than  90
                                                               percent in video streaming and social media. “Thanks to the UAE
                                                               vision and Etisalat's strategy of ‘Driving the digital future to enable
                                                               societies’, our network joined one of the most robust and digitally
                                                               equipped to address the unique requirements during this period
                                                               making it possible for businesses to work remotely, millions
                                                               of students to enjoy  distance  learning  and all  citizens having
                                                               access  to  vital  services.  Through  our  networks  and  dedicated
                                                               teams we were geared to fully support and serve the community
                                                               showcasing infrastructure preparedness and our ability to adapt
                                                               and implement during today's extraordinary times,” said Bin Ali.

        Etisalat Participates in World Summit on Information Society Forum 2020


        Etisalat  participated  in  World  Summit  on  Information  Society   showcased the country’s resilience and readiness in dealing with
        (WSIS) Forum’s special session on UAE focusing on the country’s   this global crisis. Etisalat supported the government by enabling
        readiness and resilience for pandemics with its advanced telecom   solutions and services that allowed consumers and businesses
        network  and  infrastructure  ready  to  serve  the  ‘New  Normal’   to study and work from home in the most efficient manner. This
        supporting all consumers and businesses to continue studying   was possible due to our continuous focus on innovation as part
        and  working  from  home.  Rayyan  Alhashmi,  Vice  President,   of the strategy ‘Driving the digital future to empower societies’
        Regulatory Affairs, Corporate Strategy and Governance, Etisalat   embedded  within  our  DNA  manifested  across  the  business.”
        joined  this  global  virtual  session  of  the  WSIS  Forum  that   During  the  pandemic,  Etisalat’s  main  focus  was  to  support  the
        represents  the  world’s  largest  annual  gathering  of  the  ‘ICT  for   entire community  including  business and individuals ensuring
        development’ community. This forum being held since 22 June   its network and services enable business and learning continuity.
        2020 will continue until 10 September 2020 is co-organized by   During the period May-Feb 2020, Etisalat’s network witnessed an
        ITU, UNESCO, UNDP and UNCTAD, in close collaboration with all   increase in traffic of more than 300 percent in communication and
        WSIS action line facilitators. The focus of the forum is to foster   collaboration solutions where as in Internet gaming it touched 500
        digital transformation and global partnerships with WSIS action   percent. With work and study from home becoming a norm there
        lines to achieve sustainable development goals. The event brought   was a surge in traffic of more than 90 percent in video streaming
        together  multi-stakeholders,  share best practices  and develop   and  social  media.  Etisalat  worked  closely  with  the  Ministry  of
        public/private  partnerships  to  advance  these  goals.  The  global   Education to provide zero rate access to educational URLs and
        event will provide structured opportunities to network, learn and   free  mobile  data  for  students.  There  was  also  free  access  to
        participate in multi-stakeholder  discussions  and consultations   the  Madrasa  platform  on  eLife  and  remote  learning  apps.  For
        on  WSIS  implementations.  Two  special  sessions  focused  on   the healthcare  sector there  was  a  telemedicine  platform made
        UAE  highlighting  projects  from  various  eGovernment  projects   available to support hospitals and clinics  in providing  remote
        of various government entities in the country and its readiness   healthcare  services.  IoT/AI  platforms  were  used  for  disease
        to  counter  pandemics.  Alhashmi  shared  insights  on  how  the   containment,  AI video analytics including  thermal cameras and
        country and the telecom infrastructure are ready to face the ‘New   wearable IoT solutions were among the other advance solutions
        Normal’ with one of the most advanced networks in the world.   used for the sector.
        “During the pandemic, UAE’s government’s leadership and vision

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