Page 59 - SAMENA Trends - May-June 2024

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Tech Mahindra and IBM to Help Enterprises Accelerate
Adoption of Trustworthy Generative AI Using watsonx

Tech Mahindra, a leading global provider of technology consulting has a virtual watsonx Centre of Excellence (CoE), which is already
and digital solutions to enterprises across industries, announced in operation. The CoE serves as a co-innovation center, with a
they are collaborating with IBM to help businesses worldwide specialized team dedicated to optimizing the synergies between
responsibly accelerate the adoption of generative AI (GenAI). both organizations and developing unique offerings and solutions
TechM amplifAI0, Tech Mahindra’s suite of AI offerings and based on their strengths. The collaborative offerings and solutions
solutions, can integrate with the IBM watsonx AI and data platform developed could help enterprises accomplish their goals of
with AI Assistants to bring new GenAI and governance capabilities building machine learning models using open-source frameworks
to enterprises. Customers can combine the power of IBM watsonx while also enabling them to scale and accelerate the impact of
and Tech Mahindra’s strong AI consulting and engineering skills GenAI. These solutions could help organizations responsibly
to access various new GenAI services, frameworks, and solutions bring efficiency and productivity. Kate Woolley, General Manager,
architectures. This can allow for the delivery of AI applications, IBM Ecosystem, said, “GenAI can be a catalyst for innovation with
where businesses can access their trusted data and automate the potential to unlock new market opportunities when built on
processes. This can provide the foundation for customers to build a foundation of explainability, transparency, and trust. Our work
trustworthy AI models and drive explainability to help mitigate risk with Tech Mahindra is expected to expand the reach of watsonx,
and bias. It could also promote scalable adoption of AI across allowing even more customers to build trustworthy AI as we seek
hybrid cloud and on-premises environments. Kunal Purohit, Chief to combine our technology and expertise to support enterprise use
Digital Services Officer, Tech Mahindra, said, “Organizations are cases such as code modernization, digital labor, and customer
now seeking to implement responsible Artificial Intelligence service.” The work is in line with Tech Mahindra’s continuous
practices while concurrently revitalizing enterprises by integrating endeavor to transform enterprises with advanced AI-led offerings
GenAI technology. Our work with IBM can help advance digital and solutions, along with its recent addition of Vision amplifAIer,
transformation for organizations, adoption of GenAI, modernization, Ops amplifAIer, Email amplifAIer, Enterprise Knowledge Search
and ultimately foster business growth for our global customers.” To offering, Evangelize Pair Programming, and Generative AI Studio.
help customers enhance business capabilities in AI, Tech Mahindra

Tech Mahindra and TM Forum to Upskill Next-Gen Workforce to Drive
Innovation for CSPs

Tech Mahindra, a leading global provider of technology consulting a strategic partnership with TM Forum, the worldwide consortium
and digital solutions to enterprises across industries, announced of over 800 entities driving digital innovation. The partnership will
cultivate a powerhouse workforce that drives global operational
excellence and digital transformation for Communication Service
Providers (CSPs). As CSPs develop new operating models,
they must continuously enhance workforce skills to align their
talent with technological advancements, enabling simplification,
modernization, and monetization at scale and speed. The
partnership will meet this critical need by leveraging TM Forum's
expertise in setting industry benchmarks and Tech Mahindra's deep
domain expertise as the world's largest CSP IT services provider,
fostering the adoption of the digital skills essential for CSPs to
drive innovation based on industry standards. Abhishek Shankar,
President - Communications Business, Americas, Tech Mahindra,
said, “As our customers undergo transformative changes to boost
revenues, minimize costs, and enhance customer experiences, the
significance of an empowered workforce cannot be overstated.
Our alliance with TM Forum will help foster a well-equipped
workforce that can lead innovations rooted in industry standards,
enabling CSPs to scale at speed their digital transformation and
emerge as pivotal orchestrators in digital ecosystems.” As part of
the partnership, Tech Mahindra will create the largest TM Forum-
certified talent pool within the CSP IT Service Provider ecosystem.
Additionally, using its innovation labs, Tech Mahindra will work with

59 MAY-JUNE 2024