Page 13 - SAMENA Trends - January-February 2025

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

MEMBERS NEWS

stc Group Receives Global Recognition for
Procurement Excellence from CIPS

stc Group, a leading digital enabler, has Procurement Excellence Certification by the (CIPS), reaffirming its position among an
been awarded the globally recognized Chartered Institute of Procurement & Supply elite group of global leaders in procurement
and supply chain management. This
prestigious certification highlights stc
Group’s commitment to advancing
procurement operations that drive
efficiency, promote sustainable sourcing
practices, enhance collaboration within
the group, and establish a marketplace as
a global sourcing hub, making stc Group’s
supply chain the partner of choice. It also
reinforces stc Group's commitment toward
streamlining operations, optimizing costs,
and strengthening supplier relationships,
which are crucial to supporting its
growth strategy and investments, while
aligning with its mission to drive digital
transformation in Saudi Arabia and beyond.

stc Group Launches Upsource at LEAP 2025 Empowering Businesses with
Advanced Outsourcing Solutions

stc Group, a leading digital enabler, integrates advanced technologies such as and scalable solutions for businesses
proudly unveils upsource by solutions, artificial intelligence, IoT, and data-driven across the Middle East. Launched at LEAP
its newly rebranded business process analytics to enhance productivity and 2025 - the world’s most attended tech
outsourcing (BPO) subsidiary. Building accuracy across the business functions event- stc Group’s upsource introduces
upon the success of stc’s leading that customers choose to outsource. With advanced business process outsourcing
customer experience solutions provider, a customer-centric approach, upsource solutions, empowering businesses
Contact Center Company (CCC), this is poised to set new industry benchmarks in the kingdom to drive economic
transformation marks a bold new chapter in service quality, digital transformation, growth and expand their potential.
in delivering unparalleled customer
experience solutions. By streamlining
essential operations, upsource allows
entrepreneurs to concentrate their efforts
on accelerating core business growth. With
upsource, businesses across the kingdom
can outsource non-core business functions
to external groups, increasing efficiency
and resourcing on core business functions.
Furthermore, it offers a comprehensive
suite of BPO services, including operations
management, finance, human resources,
and customer experience solutions.
Powered by the stc Group ecosystem,
upsource aims to become a resource for
enterprises looking to optimize processes,
reduce costs, and drive long-term growth. It

13 JAN-FEB 2025