ZainTECH, the digital solutions arm of Zain Group, has been recognized by Dubai Police with a Certificate of Appreciation for the successful implementation and ongoing support of its Lost & Found platform. Building on this achievement, the collaboration is entering a new phase focused on introducing Agentic AI and intelligent automation capabilities to accelerate digital transformation and enhance public service delivery.
The recognition reflects the successful delivery of the “Lost & Found platform”, which has streamlined the management of lost property while improving operational efficiency and citizen experience. Since the platform's implementation, the collaboration has expanded across multiple Dubai Police departments, with ZainTECH supporting broader digital transformation initiatives through advanced technology solutions. As part of the next phase of the collaboration, ZainTECH will integrate Agentic AI capabilities into the “Lost & Found platform” to automate workflows, enhance decision-making, and improve service delivery. The collaboration will also explore broader opportunities to leverage artificial intelligence, intelligent automation, cloud technologies, and digital infrastructure to support Dubai Police's vision for smart, future-ready policing.
As governments continue to accelerate AI adoption, intelligent automation is becoming an essential enabler of more efficient public services, improved decision-making, and enhanced citizen engagement. Through its expertise in artificial intelligence, cloud, cybersecurity, digital solutions, and managed services, ZainTECH supports government organizations in building secure, scalable, and intelligent digital ecosystems that deliver measurable operational outcomes.
Andrew Hanna, CEO of ZainTECH, said: "This recognition reflects the strength of our collaboration with Dubai Police and our shared commitment to delivering technology that creates meaningful impact. As AI continues to reshape the public sector, Agentic AI represents the next evolution in digital services by enabling intelligent automation, streamlining complex processes, enhancing citizen experience, and supporting faster, more informed decision-making. We look forward to building on this successful collaboration and supporting Dubai Police in advancing the next generation of AI-powered public services."
The collaboration further strengthens ZainTECH's position as a trusted digital transformation partner for government organizations across the region, demonstrating its ability to deliver mission-critical digital platforms while supporting customers throughout their innovation journey. By combining advanced AI capabilities with cloud, cybersecurity, managed services, and digital infrastructure expertise, ZainTECH continues to enable governments to build resilient, intelligent, and citizen-centric digital services.
Source: https://zaintech.com/en/news/zaintech-dubai-police-lost-found-agentic-ai
